Clash
of the Retail Giants
No
feud in business was more solidified in 2018 than the one between
Amazon
(Amazon is more
valuable than all major brick-and-mortar retailers combined. The sum total of those investments in
infrastructure and supply chain management have made Amazon by far the most
valuable retailer in the United States. Amazon's $356 billion
valuation is so big, it's larger than Wal-Mart, Target, Best Buy, Macy's,
Kohl's, JCPenney, and Sears combined. With the recent
acquisition of Whole Foods, there are no signs the retailer has any
plans of slowing down)
and
Walmart
(retail empire that
spans 8,100 stores in 15 countries generating $401bn (£248bn) of revenue
annually. With a market capitalisation of $210bn, Wal-Mart is worth more than the gross domestic product of Singapore or Malaysia or Isreal)
Walmart
has quickly moved into Amazon's turf, eating away at online market share with a
revamped Walmart.com. It now has an expanded online assortment and features
that make shopping more convenient, like free two-day shipping with every
purchase. It has seen a 60% increase in
online sales this year, with no sign that it's slowing down.
Amazon's
Whole Foods purchase and subsequent
price cuts signaled it was moving in on Walmart's specialty of
low-priced grocery. Though Whole Foods' 350-plus stores pale in comparison with
Walmart's thousands of stores, the brick-and-mortar locations can serve as
leverage in Amazon's quest to become a true omnichannel retailer.
It's
a clash of the titans unlike anything we've seen in retail for years. Amazon's
dominance online is well-documented, and Walmart's fleet of stores and hundreds
of billions in sales is a matter of record. As each move in on the other's
territory, we've seen some moves this year that appear to be direct responses
to the other.
Walmart's
partnership
with Google and its voice-shopping platform is a direct response to
the ubiquity of Amazon's Alexa. Amazon's lower free shipping threshold of $25 was put
into place just a short while after Walmart instituted its free
two-day shipping offer with every $35 purchase.
It's
also gotten a little bit personal. Walmart made a point of putting the
thousandth location for its click-and-pick grocery service in the
new market of Seattle, squarely in Amazon territory. That also put it directly
in competition with Amazon's grocery pickup service that opened this
year, but only in two locations — both in Seattle.
Amazon
announced a new in-home delivery service called Amazon Key. Amazon
They
both also now have in-home delivery, with Walmart
striking first but Amazon striking more broadly.
With
these two giants duking it out, there's a already a clear winner: the consumer.
There's never been a more exciting time to buy things in America. That's why
we're calling Walmart vs. Amazon the biggest retail feud of 2017/2018
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